how-to
Product: Messaging & Telegram
Reviewed: Tue Sep 08 2026 03:00:00 GMT+0300 (Eastern European Summer Time)
Find answers to common questions about managing chat channels, broadcast announcements, notification controls, and emails.
Who can post announcements to the parish feed?
To keep the communication feed clean and secure:
- General Feed: Only Parish Administrators and Clergy can post church-wide announcements.
- Ministry & Group Feeds: Ministry Coordinators and Group Leaders can post announcements targeted specifically to their registered members.
- Approval Workflow: Admins can configure the announcement feed so that posts drafted by volunteers must be reviewed and approved by an administrator before going live.
Can members opt out of push notifications or SMS alerts?
Yes. Members exercise complete control over their notification preferences:
- Log into the member portal and navigate to Profile > Notification Settings.
- Channel Toggles: Turn email, push notifications, and SMS alerts on or off.
- Category Filters: Choose which topics to receive notifications for (e.g., enable urgent pastoral alerts but disable weekly event reminders).
- Device Management: View and remove registered browser push tokens or devices at any time.
How do we search message history in chat channels?
Within any chat room or direct message:
- Click the Search magnifying glass icon in the chat header.
- Enter keywords or names.
- The panel displays matching messages with dates and sender details.
- Click a search result to jump directly to that point in the chat history. All history is encrypted and isolated by parish directory boundaries.
What are diocesan broadcasts?
- Diocesan Broadcasts: Urgent announcements or pastoral letters published by diocesan leaders.
- Automatic Sync: These posts are automatically pinned to the announcements feeds of all child parishes linked to the diocese.
- Read-Only Status: Local parish administrators cannot delete or edit diocesan broadcasts, ensuring uniform delivery of important messages.