Member Self-Service Portal & Profile Privacy

The Member Self-Service Portal allows parishioners and church members to keep their contact information accurate, view personal involvement records, manage n

how-to Product: Member Portal & Auth Reviewed: Tue Sep 08 2026 03:00:00 GMT+0300 (Eastern European Summer Time)

The Member Self-Service Portal allows parishioners and church members to keep their contact information accurate, view personal involvement records, manage notification preferences, and present their digital check-in badge.


1. Accessing Your Profile

  1. Log in to Koinonia OS.

  2. Click your avatar or name in the top-right corner and select My Profile.

  3. You will see tabs for Personal Info, Family Household, Digital Badge (QR), Giving History, and Notification Preferences.


2. Updating Contact Information

  1. On the Personal Info tab, click Edit Profile.

  2. Update your Preferred Name, Mobile Phone, Email Address, Mailing Address, or Emergency Contact.

  3. Click Save Changes. Your profile updates instantly across all church rosters.


3. Using Your Digital QR Check-In Badge

Every registered member is assigned a permanent, secure QR Code:

  1. Navigate to the Digital Badge tab in your profile.

  2. When attending liturgies, Sunday school, or church events, open this QR code on your mobile phone screen.

  3. Present the QR code to the kiosk tablet scanner at the church entrance for instant, contactless check-in.


4. Directory Visibility & Privacy Controls

You have full control over whether your contact details appear in the Opt-in Parish Directory:

  1. Go to My Profile > Privacy Settings.

  2. Toggle Include Me in Parish Directory to ON or OFF.

  3. When turned OFF, your contact information is hidden from other church members and only accessible to authorized church servants and clergy.

  4. Click Save Privacy Preferences.

Was this page helpful?

Let us know how we can improve Koinonia OS documentation.